The food delivery platform Zomato recently expanded its partnership with the Indian Railway Catering and Tourism Corporation (IRCTC). Now, food will be delivered to the train seats of the passengers. The service is expanded across more than 100 railway stations.
Zomato To Deliver On-train Food Delivery
This will allow the passengers to order their meals from their favorite restaurants while being comfortable in their seats on the train. At the moment, 88 cities are available for the service. After the partnership, 10 lakh orders are delivered to the passengers across 100 stations.
Deepinder Goyal announced social media platform X on September 13 (Friday). He wrote,
“Update: @zomato now delivers food directly to your train coach at over 100 railway stations, thanks to our partnership with @IRCTCofficial. We’ve already served 10 lakh orders on trains. Try it on your next journey!”
Update: @zomato now delivers food directly to your train coach at over 100 railway stations, thanks to our partnership with @IRCTCofficial. We’ve already served 10 lakh orders on trains. Try it on your next journey! pic.twitter.com/gyvawgfLSZ
— Deepinder Goyal (@deepigoyal) September 13, 2024
Rakesh Ranjan, CEO, Food Delivery, Zomato said,
“We are thrilled to collaborate with IRCTC, allowing us to provide culinary delights to train passengers, making their journeys a memorable experience. We are confident that the scale of our collaboration with IRCTC will touch the lives of millions of customers across India and make train travel a convenient and delightful affair.”
2023 was the first time Zomato partnered with IRCTC to launch a pilot for delivering food across 5 stations on the railway network. Five stations were New Delhi, Prayagraj, Kanpur, Lucknow, and Varanasi. Since then, the service has expanded to various locations like Ahmedabad, Nagpur, Goa, Bhopal, Surat, and many other cities.
At the end of the financial year (March 2024), Zomato had 2.76 lakh restaurant partners on its platform. At the end of FY19, it had only 61,000 restaurants. Customers can order meals with Zomato—Food Delivery in Trains, even if they are at the station or in the train’s compartment.
How To Order Food In Train From Zomato
Firstly, open the Zomato app and update your location. Then search for the option ‘Train’. Once you are done, you will be asked to enter your PNR. This will allow them to get your details, such as the customer’s seat and train details. So that the delivery partner delivers the order to the right person.
Customers have the option to pick up their order at the assigned pick-up point at the station. Even if your train is delayed, no need to worry. Zomato keeps track of the train to make up the delivery timings.
This innovative service will allow the food delivery partner to deliver the food at the arrival of the train.
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